Online training course on Conflict Resolution Dear colleagues, Our NGO RESPECT Refugiados is launching a new online training course on Conflict Resolution. Since we can't prevent conflict, the most important thing is to learn *how to handle or manage it *in productive ways. What is critical for resolving conflict is developing an understanding of, and a trust in, shared goals. However, there are several strategies for coping with conflict. Knowing when and how to use these techniques can make you a more effective leader. The training is split in two main parts: *"dealing with difficult people*", for those who find themselves on an complicated environtment when individuals are key part of the success of our projects, and "*getting along on the workplace*", for those others who have to work together with the same persons for a long period, on the same office, on the same projects and activites. We will go in deep on many topics that you later will be able to put i...
Yorumlar